At Bitgova, we respect your privacy and are fully committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
• Personal Data*: Name, email address, phone number, residential address, date of birth, and identity verification documents (for KYC compliance).
• Trading Data: Trading activity, transaction records within your Bitgova account.
• Technical Data: IP address, browser type, device information, website usage patterns.
Note:
We do not collect or store your bank account information.
2. How We Use Your Information
• To create and maintain your trading account.
• To comply with legal and regulatory obligations (such as KYC and AML requirements).
• To process your trading activities and provide customer support.
• To improve our services, platform security, and user experience.
• To personalize content and offers relevant to your needs.
3. Data Sharing
We do not sell or rent your personal information.
Your data may be shared with:
• Regulatory bodies (only when legally required).
• Verification providers (for identity and compliance checks).
• Secure technology partners who support platform operations.
4. Your Rights
You have the right to:
• Access and review your personal data.
• Correct inaccurate or outdated information.
• Request deletion of your data, where legally possible.
5. Data Security
We employ advanced encryption, access control, and cybersecurity practices to ensure your information remains protected at all times.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience.
You may control cookies through your browser settings.
7. Changes to This Policy
This Privacy Policy may be updated occasionally.
When changes are made, you will be notified through the website or via email.